Responsible Gaming
at ok95 — Play Smart,
Stay in Control
ok95 believes that gambling should be an enjoyable form of entertainment — nothing more. We are committed to providing every player in Bangladesh with the tools, information, and support they need to keep their gaming experience positive, safe, and well within their personal limits. This page is your complete guide to responsible gaming on ok95.
Player Protection Tools on ok95
Every ok95 account comes with a full suite of built-in responsible gaming controls. You are always in the driver's seat — use these tools at any time, free of charge, directly from your account settings.
Deposit Limits
Set a maximum amount you are allowed to deposit within a chosen time period — daily, weekly, or monthly. Once a deposit limit is active, ok95 will not accept deposits beyond that threshold until the period resets or you formally request a limit increase, which takes 7 days to come into effect. Lowering a limit takes effect immediately.
Loss Limits
Define the maximum net loss you are comfortable with over a set period. If your losses reach the limit you have configured, ok95 will automatically suspend your ability to place further bets until the period ends. This is one of the most effective tools for keeping your gaming budget firmly in check.
Session Time Limits
Set a maximum duration for each gaming session. When your session reaches the time limit you have set, ok95 will display a clear on-screen notification and log you out automatically. This helps you maintain a healthy balance between gaming and other activities in your daily life.
Cooling-Off Period
Need a short break from gaming? A cooling-off period lets you temporarily suspend your ok95 account for a fixed duration — from 24 hours up to 6 weeks. During a cooling-off period, you cannot log in, place bets, or make deposits. Your account data and wallet balance are safely preserved until the period expires.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, you can request a full self-exclusion from ok95. Self-exclusion periods are available from 6 months to 5 years, or permanently. Once active, your account is fully blocked and you cannot create a new account during the exclusion period. Contact [email protected] to activate self-exclusion at any time.
Wager Limits
In addition to deposit and loss limits, ok95 allows you to set a maximum wager amount per bet or per game round. This prevents individual bets from exceeding a comfortable size, giving you fine-grained control over your play style and helping you extend your entertainment budget responsibly across more gaming sessions.
Strictly 21+ — No Exceptions
ok95 operates a strict minimum age policy. You must be at least 21 years of age to register an account, make a deposit, or place any bet on the platform. This policy applies to all players across Bangladesh, regardless of city or region — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
During the account registration and KYC verification process, ok95 requires every new user to submit a valid government-issued identity document confirming their date of birth. Acceptable documents include a National ID card, a valid passport, or a birth certificate. Accounts that cannot be verified as belonging to a person aged 21 or over will be permanently closed, and any funds held in those accounts will be returned to the originating payment method after due diligence.
If you are aware of a minor attempting to access ok95, please report it immediately to our support team at [email protected]. We take underage gambling extremely seriously and will act swiftly on all reports.
Mandatory KYC Verification
All accounts must pass identity and age verification before withdrawals are processed. We verify National ID, passport, or birth certificate documents.
Zero Tolerance for Underage Accounts
Any account found to belong to a person under 21 is closed immediately. Winnings from underage accounts are not paid out under any circumstances.
Ongoing Account Monitoring
Our compliance team monitors account behaviour patterns. Accounts showing indicators of underage use are flagged for re-verification before further activity is permitted.
Parental Responsibility
We encourage parents and guardians to use device-level parental controls and to keep account credentials private to prevent minors from accessing gambling platforms.
Responsible Advertising
ok95 does not target advertising at underage audiences. All marketing materials clearly state the 21+ age requirement and include responsible gaming messaging.
Warning Signs of Problem Gambling
Gambling becomes a problem when it stops being enjoyable and starts affecting your finances, relationships, mental health, or daily responsibilities. The earlier a problem is recognised, the easier it is to address. Below are some common warning signs to be aware of — in yourself or in someone you care about.
If you recognise several of these signs in your own behaviour, we strongly encourage you to use the ok95 responsible gaming tools described above, take a cooling-off period or self-exclusion, and reach out to our 24/7 support team. You are not alone, and help is always available.
Chasing Losses
Placing increasingly large bets in an attempt to win back money that has already been lost — often leading to deeper losses and financial distress.
Gambling Beyond Your Means
Spending money on gambling that is earmarked for essential expenses such as rent, food, family needs, utility bills, or loan repayments.
Inability to Stop
Repeatedly attempting to reduce or stop gambling but finding it difficult or impossible to do so, even when you genuinely want to quit.
Hiding Gambling Activity
Concealing the extent of your gambling from family members, friends, or colleagues out of shame, guilt, or fear of their reaction.
Gambling to Escape Problems
Using gambling as a way to escape anxiety, stress, depression, family conflict, or other difficulties, rather than addressing those issues directly.
Neglecting Responsibilities
Missing work, study, or family obligations because of time spent gambling, or feeling preoccupied with gambling when you should be focused on other priorities.
Ask Yourself These Questions
Honest self-reflection is one of the most powerful tools available to any gambler. Read through the following questions and answer them truthfully. If you answer "yes" to three or more, we encourage you to contact our support team or activate a cooling-off period today.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever borrowed money, sold possessions, or used savings set aside for essential needs in order to fund gambling?
Do you find yourself thinking about gambling frequently, even when you are doing other things — at work, during meals, or before sleep?
Have you tried to cut back or stop gambling and found that you were unable to stick to that decision?
Has anyone close to you — a family member, partner, or friend — expressed concern about how much time or money you spend gambling?
Do you feel irritable, anxious, or restless when you are not gambling, or when you try to reduce the amount you gamble?
Have you ever continued gambling in an attempt to recover losses, even knowing it was making your financial situation worse?
Has gambling caused problems in your relationships, your work or studies, or your overall mental and physical wellbeing?
This self-assessment is for informational purposes only. It is not a clinical diagnostic tool. If you have concerns about your gambling behaviour, please contact the ok95 support team at [email protected] for confidential guidance.
How to Activate Your Responsible Gaming Controls
Setting up your responsible gaming limits on ok95 takes less than two minutes. Follow these steps to put your controls in place before your next session.
Log In to ok95
Access your account by visiting ok95.im and entering your username and password. New to ok95? Create an account — you must be 21 or older to register.
Go to Account Settings
Navigate to your profile icon in the top navigation and select "Account Settings" from the dropdown menu to access your personal control panel.
Select Responsible Gaming
Click the "Responsible Gaming" tab within your account settings. You will see all available tools: deposit limits, loss limits, session timers, cooling-off, and self-exclusion.
Set and Confirm
Choose the tool you wish to activate, enter your preferred limit or duration, and confirm. Restrictions take effect immediately. Limit increases require a 7-day cooling period before they apply.
If you encounter any difficulty activating responsible gaming controls, or if you need immediate assistance, our support team is available around the clock at [email protected] on Bangladesh Standard Time (BST, UTC+6).
You Don't Have to Face This Alone
If gambling is causing you stress, financial difficulty, or harm to your relationships, reaching out is the bravest and most important step you can take. The ok95 responsible gaming team is available 24 hours a day, 7 days a week, every day of the year — including during Eid, Durga Puja, Pohela Boishakh, and all public holidays. All conversations are strictly confidential.
When you contact us, please include your username and a brief description of what you need. Our team will respond promptly and will never judge you for reaching out. Your wellbeing is always our priority.
Ready to Play Within Your Limits?
ok95 is here to deliver a safe, fair, and enjoyable betting experience for every player in Bangladesh. Set your limits, play within your means, and enjoy cricket betting, live casino, and slot games with full confidence that ok95 has your back. 21+ only. Play responsibly.